Consigning with Phoenix Style — Here’s How It Works
At Phoenix Style, we make the consignment process effortless and transparent — no stress, no surprises. Oh, and one more thing — WE SELL FAST!
Authenticity First
When you bring your items to us, you’re confirming they’re authentic, free from financial or theft issues, and definitely not counterfeit. We take authenticity seriously and reserve the right to have items checked by experts. If anything doesn’t meet our standards, we’ll return it to you and request a refund — no hard feelings.
Fresh and Clean, Please!
All items should be clean when presented for sale — either washed or professionally cleaned. If that’s not possible, no worries! We can handle the cleaning for you and deduct the cost from your payout, but we cannot accept any responsibility for the cleaning process.
Smart Pricing for Quick Sales
We aim to strike the perfect balance between getting you a great return and ensuring a quick sale. The average second-hand price is typically around a third of the original retail value — but depending on the condition, purchase date, and demand, we can sometimes achieve as much as 50% of the original price, more for items like Chanel, Hermes or Dior.
Timing and Discounts
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- Your items will be displayed for 8 weeks — but let’s be real, most items sell way before that!
- After 4 weeks, we’ll reduce the price by 10%.
- After 6 weeks, we’ll apply another 10% reduction.
- After 8 weeks, we’ll either reduce the price by 25% or include them in our end-of-season sale (where items are discounted by 50%).
- If you’d prefer your items not to be discounted or added to a sale, please make sure to collect them in time.
Collection of your items
Unsold items need to be collected after the 8-week period. If they’re not picked up within 2 weeks, they’ll be donated to charity due to limited storage space. However, you can still claim any owed money at any time.
Commission and Payments
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- For items sold under £1500, we offer a 50% commission after taxes.
- For higher-priced items, we’ll negotiate a fee with you.
- Payments are processed monthly, typically by the 15th for items sold the previous month.
- Items sold through Shopify follow a slightly different schedule — payments are issued after a one-month delay to align with third-party return windows (30 days).
Showcasing Your Pieces
We love featuring items on our website and socials to help them sell faster — but space is limited, so we can’t feature everything. That said, we sell across multi-platforms so your items will be seen by millions!
Simple. Stylish. Sustainable. And seriously — WE SELL FAST.