HOW TO SELL WITH US

We accept women’s fashion, accessories, shoes, luxury handbags, designer luggage, fine jewellery, unused luxury cosmetics, or perfume.

We accept luxury and premium items that are in nearly new condition and nothing over 3 years of age apart from the SUPER LUXURY brands such as Chanel, Dior, and Louis Vuitton. We do not take any high-street labels, so please look at our brand lists which outline the brands we are unable to take.

We accept designer pieces which are freshly cleaned, pressed, and in good condition. We do not accept anything with marks, pulls, stains, or that are damaged. We also cannot accept items that are presented with a strong odour such as smoke or mothballs.

Either drop them in-store or send us a WhatsApp message.

We pride ourselves on a high sell through for our customers and therefore must be selective. We curate items that are seasonally appropriate and that are in demand.

Each piece is carefully curated by our team within store, and we therefore cannot take everything, we only take items that will suit our market and our customers this is not a reflection of your items.

To achieve the best sell through on your items it is best to bring them into the store at the beginning of the season – as early as you can [September is the best time for Winter items and March is the best time for summer].  Bringing items in to sell later in the season will result in us being more selective, as we will have both limited space in
our stores and time within the season to sell them.

We ideally want to achieve a good return on your items, but we also want to achieve a high sell through, it is important that we strike the right balance on the value of your pieces.

Valuation will depend on the condition, the age of the item, its original price, demand for the piece, and general saleability. As a general rule, second-hand items are priced at a third of their original price, unless they are new with tags and current or one of the SUPER brands such as Chanel or Hermes.

Our regular commission rate is 50% (and we have to add VAT onto our half). We do offer a reduced commission rate on items priced higher than £1500 or on a collective of high-priced pieces.

The more you sell the more you earn.

We authenticate every item we sell. Our promise is to provide a safe and reliable platform for consumers to buy and sell their luxury items.

Our in-house team of authenticators, who inspect many items every day, have a combined 60 years plus of experience between them.

The authentication process is rigorous, we check hardware, stitching, leather/materials used, labels, logos, codes, stamps, and general craftsmanship.

If we are not 100% certain of the authenticity of the item, we will run it through our Authentication AI gadget (Entrupy) or we will use one of our external authenticators to give us a final approval.

If you are interested in getting your items authenticated, please get in touch, we can authenticate your items for £40 (£75 for Hermes) and provide you with an ENTRUPY certificate for your records.

We do not charge for authentication if you are selling your items with us.

We sell FAST. We take a multi-channel approach to selling your items. We use our two stores, our online platform, social media, and if needed other resale platforms. Rare and unique items are extended directly to our network of private buyers.

We can sell most items within the first 14 days, although some items can sell within minutes of them going live, it all depends on market demand.

Payments are made every month by the 15th for the items that sold the month before. Once a month you will receive a summary of which of your pieces have been sold and completed (allowing for the 7-day returns period) and the funds will be deposited straight into your bank account.   

We aim to sell through most of your items within the first 4 weeks of listing them, after 4 weeks we discount items by 10% and then a further 10% after 6 weeks, and finally, 25% will be discounted at 8 weeks.