Authenticity is Paramount
Maintaining Credibility and Reputation through Authenticity and Provenance is important.
As a community, trust is paramount when it comes to the products we sell. Our responsibility is to ensure that each item sold has a reliable, trustworthy origin. Our in-house authentication process is taken very seriously, as it is our credibility and reputation that are ultimately at stake.
Our Commitment to Authenticity
We take pride in guaranteeing that every item we offer is authentic. Our team has a wealth of experience, with a combined 60 years in the luxury market from brands such as Burberry, Chanel, Tiffany, Valentino, and more. Before listing any product, we conduct a thorough in-house evaluation, ensuring that every item, from bags to clothing, is of top-notch quality and authenticity. To help you make an informed purchase, we provide high-resolution product photos and detailed descriptions. Alternatively, you can visit our stores to examine the item in person.
Our detailed process of Authentication
We are deeply committed to upholding product authenticity at our company.
We undertake a meticulous inspection of every bag, piece of jewellery or items of clothing, ensuring that all elements, including hardware, stitching, labels, materials, logo and overall craftsmanship, meet our rigorous standards. Any wear, repairs or alterations are explicitly documented within the product description.
The Phoenix Style Approach to Building Brand Connections
At Phoenix Style, we don't form partnerships or affiliations with the brands we offer. Nevertheless, we keep in close touch with these brands to identify and report counterfeit or stolen products. In such cases, we provide contact information for the consignors who submit such goods.
