COLLECT IN STORE
Collect your purchase in person at our store in Cobham, Surrey or our boutique in Wimbledon Village. Collections can be made during our opening hours. You will receive a confirmation email once the item/s has been packaged and ready for collection. It is important to note that proof of purchase will be required for collection.
NATIONAL ORDERS
We aim to ship any item between 1-2 days depending on where the stock is located. Next day shipping is possible within KT11 and SW19 where stock is available and if ordered before 12pm on a weekday. Orders for items placed after this time and over the weekend will be dispatched on the next working day. Please be aware that your parcel will require a signature in order to be delivered and tracking information will be supplied on the day of dispatch.
Domestic Shipping Costs
Express Delivery (24 - 48hours) £ 15.00
Standard Shipping (2 – 4 days) £ 10.00
High Value Protection Shipping for items up to the value of £1,500 £ 35.00
High Value Protection Shipping for items up to the value of £2,000 £ 40.00
High Value Protection Shipping for items up to the value of £3,000 £ 55.00
High Value Protection Shipping for items up to the value of £5,000 £ 85.00
Europe Shipping Costs
Standard International (3 – 17 business days) £ 22.00
International Rest of the World Shipping Costs
Standard International (3 – 17 business days) £ 35.00
For more information, check our Shipping Policy.
We're confident that you'll love your purchase from us, but we understand the importance of peace of mind when shopping online.
If you decide you would like to return your item, please head over to our RETURNS section in customer care to process your return.
You will need to return your item(s) within 7 days from the date of delivery, entitling you to a full refund or exchange, failure to do so will result in a store credit.
We do not offer returns on SALE items.
Large returns can wreak havoc on the cash flow of a small business so please consider a credit note if you can.
